Create your Haiya workspace

To create a Haiya workspace, sign in with your email and the six-digit code Haiya emails you, then complete your profile with your name, business name and country. Haiya then asks you to choose a plan, and the person who creates the workspace becomes its owner.

Applies to

iPhone and iPad, Android, the web

Last updated

November 12, 2026

Step by step

The screens below are drawings of the Haiya app with sample data.

Open Haiya

Open the app. On iPhone and Android, a short splash and three slides come first: press Get started, or Skip. Expected result: Sign in or create account.

Type your email

Under Sign in or create account, type your email and press Continue. You can also continue with Google or with Apple. Expected result: Enter the code, with the address the code went to.

Haiya sign-in screen with an email field, a Continue button and Apple and Google sign-in — Sign in or create account on the web: type your email, or continue with Apple or Google.

Enter the code

Open the email from Haiya, type the six-digit code and press Verify. Expected result: Complete your profile, if this email is new to Haiya.

Complete your profile

Type your name, your business name and your country, then press Create account. Expected result: you can add a photo, or press Skip for now.

Your country decides which payment methods and integrations you are offered.

Complete your profile with sample details: full name, business name and country, then Create account.

Choose your plan

Haiya shows Choose your plan. Pick one to start your free trial; the next guide explains it. Expected result: Chats opens with a Get set up card, and Create your account is already ticked.

If something goes wrong

When a step fails, Haiya shows a short message with what to do. Find the message in the first column.

Messages you may see, why they appear and what to do
What you see	Why	What to do
The code has not arrived	Email can be slow, or the address has a typo.	Check your spam folder, then press Resend code, or Use a different email address.
Haiya asks you to wait before trying again	Too many wrong codes were typed.	Wait a few minutes, then sign in again with a fresh code.
You were invited by a teammate	Their workspace already exists.	Sign in with the email address the invite was sent to. You join their workspace instead of creating a new one.

What is a workspace?

A workspace is your business in Haiya: its WhatsApp numbers, team, customers, templates and plan. The person who creates it is its owner, the one person who runs billing and can change or cancel the plan. Everyone else joins by invite, with their own sign-in. How Haiya checks that it is you when you sign in is explained in sign-in codes by email.

Where do I get the app?

Haiya runs on iPhone, iPad, Android phones and tablets, and in a browser. The Haiya mobile app page links to the App Store and Google Play.

Create your Haiya workspace

Before you start