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WhatChimp alternative: Haiya and WhatChimp compared.

Stay with WhatChimp if you want Instagram, Facebook and website chat in the same inbox, SMS broadcasts, or the WhatsApp Business app kept on your number. Pick Haiya if your team runs WhatsApp from their phones: native apps that connect the number and answer customers, with Meta's fees billed to you by Meta, as WhatChimp's are.

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3-day free trial on every plan, through the App Store or Google Play. Meta bills its message fees to you directly, with no Haiya markup.

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Haiya and WhatChimp at a glance.

The questions that decide it.

Haiya and WhatChimp at a glance
What you getHaiyaWhatChimp
Phone appsNative iPhone and Android apps that set up and run the teamConnect the number, invite the team and subscribe from the phone; automations and forms are built on the web; the iPhone app is not live yetNo phone app listed on its pricing page
ChannelsWhatsApp onlyOne channel, done in depthWhatsApp on Basic; WhatsApp, Instagram, Facebook and website chat on ProSMS broadcasting on every plan
Entry price$8 a month on Hobby, billed monthly$80 a year on yearly billing, after a 3-day store trial with a cardBasic: 40 US dollars a month billed monthly, or 24 a month billed yearlyList prices; a 50% coupon was offered until 15 November 2026
Meta's message feesBilled to you by Meta, with no markup from Haiya0% markup; message charges are billed by Meta, not through WhatChimp
Team members2 on Hobby to 20 on Business2 on Basic, 5 on Pro, 10 and up on Enterprise
WhatsApp numbers1 on Hobby to 10 on Business1 on Basic, up to 4 on Pro, 5 to 25 on Enterprise
AIAn AI agent that answers customers from your FAQs, files and web pages, on every planThe Team assistant is on Business and Custom, on your own AI provider; Haiya sells no AI creditsA WhatsApp AI agent on every plan100,000 AI tokens a month on Basic, unlimited on Pro

Where WhatChimp is the better choice

  • You answer on Instagram, Facebook or your website tooWhatChimp's Pro plan puts WhatsApp, Instagram, Facebook and website chat in one inbox with one chatbot. Haiya is WhatsApp only.
  • You send SMS broadcasts as wellWhatChimp lists SMS broadcasting on every plan. Haiya sends broadcasts on WhatsApp only.
  • You want to keep the WhatsApp Business app on your numberWhatChimp lists number coexistence on every plan, so the Business app can stay on the number.

Haiya and WhatChimp, area by area.

Haiya and WhatChimp compared by area
What you getHaiyaWhatChimp
Phone and channels
Phone appsConnect the number, invite the team, subscribe, answer customers, run the CRM and send broadcastsOn iPhone, Android, iPad and Android tabletsNo phone app listed on its pricing page
ChannelsWhatsApp onlyInstagram, Facebook and website chat come with Pro, in one inbox with WhatsApp
SMS broadcastsNoOn every plan
Keeping the WhatsApp Business app on the numberAsk us whether it fits your numberNumber coexistence on every plan
Price and limits
Plans, billed monthlyHobby $8, Professional $39, Business $89 a monthBasic 40 and Pro 100 US dollars a month, list priceA 50% coupon on Basic and Pro was offered until 15 November 2026
Plans, billed yearlyHobby $80, Professional $390, Business $890 a yearBasic 24 and Pro 60 US dollars a month, list price; Enterprise from 119 a month
Audience limitsBroadcast recipients a month: 1,000 on Hobby to 50,000 on Business5,000 subscribers on Basic, 15,000 on Pro, 50,000 to 250,000 on EnterpriseMessage credits unlimited on every plan
Who bills WhatsApp messagesMeta bills your business directly, through your own Meta payment methodMeta, at Meta's own rates, with nothing added
Automation, AI and connections
Automations2 switched on at a time on Hobby, 10 on Professional and no limit on BusinessBuilt on the web; started, watched and retried from the appsA drag and drop chatbot builder, with unlimited chatbot sessions on every plan
AIAn AI agent on every plan, taught with your FAQs, files and web pagesA WhatsApp AI agent on every plan; AI intent detection on Pro
IntegrationsWooCommerce order lookup built in; Shopify, Zapier, Make and n8n through the API and webhooksGoogle Sheets, a developer API, outgoing webhooks, Zapier, Make, Pabbly, n8n, Shopify and WooCommerce on every plan

Competitor details are from their public websites, . WhatChimp is a trademark of its owner; Haiya is not affiliated with it.

WhatChimp pricing and Haiya pricing, side by side.

Plan prices as each company lists them, with the currency and the billing period.

Haiya

Flat plans, teammates included

  • HobbyA month$8
  • ProfessionalA month$39
  • BusinessA month$89
  • Hobby, a yearBilled once a year$80
See Haiya pricing

WhatChimp

WhatChimp plans

  • BasicList price; 2 team members, 1 number$40per month, billed monthly
  • ProList price; 5 team members, up to 4 numbers$100per month, billed monthly
  • BasicList price$24per month, billed yearly
  • ProList price$60per month, billed yearly
  • EnterpriseThe lowest of three Enterprise plans$119per month, billed yearly
Currency
USD
Billing period
month, billed monthly or yearly; list prices before the coupon offered until 15 November 2026

A worked example

Plan prices only, before Meta's message fees and before any add-ons.

What a team pays on Haiya and on WhatChimp
TeamHaiyaWhatChimp
Two people on one number, billed monthly$8 a monthHobby40 US dollars a monthBasic, list price
Five people, billed monthly$39 a monthProfessional100 US dollars a monthPro, list price

How Meta's message fees add up

A month's bill from Meta, worked out in four steps.

  1. Count the messages you expect to deliver in a month, by category: marketing, utility, authentication and service.
  2. Take away the monthly free tier of service messages for each business phone number. Only service messages above it are charged.
  3. Count every utility message, whether or not a customer service window is open.
  4. Multiply each count by Meta's rate for that category in the recipient's country. Meta bills the total to your own payment method; Haiya adds nothing.

Where Haiya is the better choice.

The Haiya app on a phone: a new chat from Amara Okafor arrives in the chats list, Daniel Mensah opens it, takes it and replies, and the reply is read.

Phone apps

Set up and run the team from the phone.

The Haiya apps are the product: from an iPhone or an Android phone you connect your number through Meta's sign-up, invite the team, subscribe, answer customers, run the CRM and send broadcasts. Automations and WhatsApp forms are built on the web; the apps run and show them.

  • Native apps for iPhone and Android, plus iPad, Android tablets and the web; the iPhone app is not live yet
  • Sign-in codes by email, no passwords
See what the apps do
Two support agents in headsets looking at one screen together, beside a WhatsApp help request and its assigned teammate

Customer ownership

Every customer has one owner.

When an owner or admin answers a customer nobody owns yet, that reply makes them the owner. Owners and admins can assign a customer to a teammate, or offer it for the teammate to accept or decline, and customers with no owner wait under one filter.

  • Four roles: owner, admin, agent and viewer
See how leads follow the owner in the CRM
The Haiya app on a phone: a broadcast with the Weekend restock template is sent to Customers, 840 recipients, and the sent, delivered and read counts rise.

Broadcasts

Broadcasts sent and watched from the phone.

Send an approved template to all your contacts or a tagged group, now or scheduled, from the Haiya app, and see the delivered and read counts for each broadcast as they come in.

  • Up to 1,000 broadcast recipients a month on Hobby and 50,000 on Business
How broadcasts work
The Haiya app on a phone: on the CRM board, the lead 2-bed in Kilimani for Achieng Otieno is moved from New inquiry to Qualified, and the stage counts change.

CRM

A sales pipeline beside every chat.

Each customer's lead sits in a CRM pipeline with a stage for every sale, and it has the same owner as the chat. Move a lead from the phone while you talk to the customer.

  • From 1 pipeline on Hobby to 3 on Professional
See the WhatsApp CRM

How to switch from WhatChimp to Haiya.

  1. Your number stays in your own WhatsApp account

    Under Meta's new account model, generally available from 23 September 2026, the number sits in a WhatsApp account your business owns, and you share it with the providers you work with. Meta says you can add or change providers without migrating the number.

  2. The display name and quality rating stay with the number

    Meta lists display names, quality ratings and messaging limits as unchanged by the new model. When two providers serve one number, they share its messaging limit.

  3. Templates are written again in Haiya

    Templates belong to each provider's own messaging account and are not shared, and Meta gives Haiya its own messaging account when you connect. So the templates you use with WhatChimp do not appear in Haiya: you write them again in Haiya and Meta reviews them.

  4. Your chats in WhatChimp stay in WhatChimp

    Conversations already in WhatChimp's inbox are not copied into Haiya; Haiya has no import from other providers. New WhatsApp messages to the number arrive in Haiya once it is connected. If WhatChimp stays on the number too, Meta's conversation routing decides which provider receives customer messages, and Haiya tells you on the number's page if they are going elsewhere.

  5. Connect the number from the Haiya app

    Meta's sign-up opens inside the Haiya app. You choose your business portfolio and the number, and Meta gives Haiya its own messaging account on it.

  6. Add your Meta payment method

    Each provider's messaging account has its own payment method on Meta. With Haiya, as with WhatChimp, Meta bills your business directly.

What teams say after they switch.

  • At Zinen Technologies Ltd we use Haiya every day, and it has made team communication much easier. When a WhatsApp message comes in, we assign the lead to the right team member. From there, they can create a quote, send an invoice and even request payment through M-Pesa, all in one place. This has helped us a lot. We’re very satisfied and looking forward to more features.

    James MwangiDirector, Zinen Technologies, KenyaTrustpilot,

Questions and answers

Is Haiya a WhatChimp alternative?

Yes, for a team whose customers are on WhatsApp and who work from their phones: Haiya runs one WhatsApp inbox from native iPhone and Android apps, where you also connect the number and invite the team. If you want Instagram, Facebook, website chat or SMS broadcasts in the same tool, WhatChimp offers them.

How do Haiya's prices compare with WhatChimp's?

Haiya's plans start at $8 a month on Hobby, with 2 team members and 1 number. In November 2026, WhatChimp's pricing page listed Basic at 40 US dollars a month billed monthly, or 24 a month billed yearly, with 2 team members and 1 number, and offered a 50% coupon until 15 November 2026.

Do WhatChimp and Haiya add a markup to Meta's fees?

No. WhatChimp's pricing page says message charges are billed by Meta at Meta's own rates, and Haiya adds no markup while Meta bills your business directly. Under Meta's rate card (November 2026), Meta charges per delivered message, by category, and each number has a monthly free tier of 1,000 service messages.

Can I keep the WhatsApp Business app on my number?

WhatChimp lists number coexistence on every plan. Meta describes a way to keep the Business app on a number connected to the API, with some app features switched off; ask us whether it fits your number before you move.

Can I move my number from WhatChimp to Haiya?

Yes, without moving it. Under Meta's new account model the number stays in a WhatsApp account your business owns, and Meta's page says you can add or change providers without migrating it; in Meta's sign-up inside Haiya you share that account with Haiya. Its display name, quality rating and messaging limit stay with the number. Templates are written again in Haiya for Meta to review, and conversations already in WhatChimp stay there.

Does Haiya send SMS or answer Instagram?

No. Haiya is WhatsApp only, on purpose: one inbox for the channel most of your customers use, run from the phone. WhatChimp covers SMS broadcasts and, on Pro, Instagram, Facebook and website chat.

Other comparisons.

About the author

Founder, Haiya

Edward Mwangi is the founder of Haiya and a software developer with more than 15 years of experience building custom applications. He is a co-founder of Quest Website Developers Ltd, the company behind Haiya, which offers web design and custom software solutions to clients around the world. On the Haiya blog he writes about running WhatsApp Business as a team from the phone.

More by Edward Mwangi

Try Haiya beside WhatChimp.

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