We build Haiya so a business can run WhatsApp from a phone, as a team.
Haiya is a WhatsApp Business platform for teams: a shared inbox, CRM, broadcasts and automations in native iPhone and Android apps. It is built and run by Quest Website Developers, a software company registered in Kenya. Haiya is an international product: it starts in Kenya and opens country by country, for businesses anywhere that sell and support on WhatsApp.
markup on Meta's message fees. You pay Meta directly
Google Play
the Android app is live on Google Play
Four things we hold ourselves to.
Each one comes with where you can see it in the product.
Zero markup on messages
Meta charges for WhatsApp messages. That bill is yours and goes on your own payment method with Meta. Haiya charges for the plan and adds nothing to a message.
In the productThere are no message credits to buy from Haiya and no wallet to top up.
The official WhatsApp Business API only
Haiya connects your number through Meta's official WhatsApp Business API. It does not automate the WhatsApp app or WhatsApp Web.
In the productYour number is connected through Meta's own sign-up, which opens inside the Haiya app, and message templates go to Meta for approval before they can be sent.
Integrations labelled by how they work
Each integration says plainly whether it works on its own, through the Haiya API and webhooks, or as a module the Haiya team builds for you.
In the productEvery integration carries one of three labels: Built in, Via API and webhooks, or Custom module.
Clear about what it does not do
Haiya is for WhatsApp only. We list only the connectors that exist, show no rating we have not earned, and name a customer only with their agreement.
In the productThe home page has a section on what Haiya does not do, and the pricing page lists what no plan includes.
The iPhone and Android apps were started side by side.
The Android app goes into testing
The first testers use the Android app through Google Play.
The iPhone app runs natively on iPad
The same app now fills an iPad screen, with a readable column for chats and lists.
The Android app goes live on Google Play
Anyone can now download the Android app from Google Play.
The people.
Haiya is made by the team at Quest Website Developers.
Edward Mwangi
Founder, Haiya
Edward Mwangi is the founder of Haiya and a software developer with more than 15 years of experience building custom applications. He is a co-founder of Quest Website Developers Ltd, the company behind Haiya, which offers web design and custom software solutions to clients around the world. On the Haiya blog he writes about running WhatsApp Business as a team from the phone.
Muguku Business Center, 2nd Floor, Suite 2R, Posta Road, Kikuyu, Kiambu County 00902, Kenya
Established
2014, in Kikuyu, Kenya
Kenya first, then country by country.
Haiya is an international product. The international site is in English with prices in US dollars; local editions follow country by country, starting with Kenya, each with its own language, prices and payment methods.
Businesses already on Haiya.
Reviews on Trustpilot
What customers say about Haiya.
Written by businesses that use Haiya, on Haiya's public Trustpilot page. Each one links to the original review.
At Zinen Technologies Ltd we use Haiya every day, and it has made team communication much easier. When a WhatsApp message comes in, we assign the lead to the right team member. From there, they can create a quote, send an invoice and even request payment through M-Pesa, all in one place. This has helped us a lot. We’re very satisfied and looking forward to more features.
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