The Haiya blog is written by the people who build Haiya, for the people who answer customers on WhatsApp all day.
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Several people can answer customers on one WhatsApp Business number. There are three ways to set it up, and they differ in how many people fit, who can see what, and how Meta charges.
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Getting the WhatsApp Business API takes a Meta business portfolio, a phone number and a provider or software of your own. Some steps are yours; Meta's reviews are not.
Meta bills WhatsApp Business API messages one by one, by category and by the customer's country. Here is how the bill is built, what changed on 1 October 2026, and where a platform's own price fits.
Every plan starts with a 3-day free trial in the app, then plans from $8 a month. You pay Meta directly for messages, with zero markup.
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